Travel Trade Division
  • Approval of Inbound Tour Operators, Domestic Tour operators, Adventure Tour Operators, Tourist Transport Operators and all issues concerning to them
  • All matters concerning facilitation of tourists like visa issues, immigration issues, RAP/PAP, safety and security of tourists, Civil Aviation matters, connectivity issues(Air,road & railways)
  • All matters concerning complaints received from tourists, managing helpline (1363)
  • All matters related to the Incredible India Tourist Facilitators (IITF) Certification Programme including Regional Level Tourist Guides (RLG)
  • All matter concerning the Adopt a Heritage –“Apni Dharohar, Apni Pehchaan”project.
Divisional Head
Name & Designation Email Id Telephone Intercom
Mr. Irsad Alam
Deputy Secretary
alam.irsad@gov.in 011-23724162 107
Other Officers
Name & Designation Email Id Telephone Intercom
Mr. Niraj Sharan
Assistant Director General
neeraj.sharan@nic.in 011-23724151 115
Mr. Swarnendu Ganguli
Assistant Director
swarnendu.ganguli@gov.in 104